HELP FILE

How do I give a user virtual fax permissions?

    Give users virtual fax permissions.

    Important:

    Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please visit our GoTo Admin support site for help.

    Before you begin: You must have super admin permissions. Fax storage must already be enabled in System settings.
    1. Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
    2. Select Virtual Fax in the left navigation menu.
    3. Choose the name of the virtual fax you want to enable permissions for.
    4. From Permissions, add a user from the drop-down menu.
    5. Select the applicable checkboxes to enable receiving permissions. Choose from the following:
      Setting Description
      View faxes and history Users have access to view all received faxes from this account.
      Delete faxes Users have access to delete all received faxes from this account.
    6. Choose the applicable checkboxes to enable sending permissions. Choose from the following:
      Setting Description
      Send faxes Users have access to send faxes.
      View faxes and history (from this user only) Users have access to view all faxes from this user.
      Delete faxes (from this user only) Users have access to delete all faxes from this user.
      View faxes and history (from all users) Users have access to view all faxes in this account by any user.
      Delete faxes (from all users) Users have access to delete all faxes in this account by any user.
    7. Select Save.