How do I add an extension?
Use extensions to help with call management by adding dial plans, lines (known as direct extensions), ring groups, virtual faxes, shared voicemail boxes, conferences bridges, and more.
A dial plan can be created from the
Extensions overview but for detailed steps, refer to
How do I create a dial plan?
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
What to do next: To bring your new extension to life,
route a phone number to it or use it in a dial plan.
Article last updated: 19 May, 2023