Use a virtual fax machine in a dial plan
Tell the system to listen for a fax tone. If a fax is detected, the call is intercepted and sent to the designated virtual fax machine.
Available for United States, Canada, United Kingdom, Germany, Ireland, Italy, Australia, France, Spain, and Austria. Virtual faxing is
supported internationally to
50+ countries for free, excluding Mexico and Brazil.
Note: As Austria is not part of the free countries, only EMEA countries can fax to Austria.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Before you begin: You must have an admin or super admin
role to perform this task.
- From
Phone System > Dial Plans, select an existing dial plan or create a new dial plan. - Drag and drop
of the previous node to the left side of the Detect Fax node, connecting the nodes to prevent dropped calls.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Note: There is a new version of this visual dial plan editor in GoTo Admin with many new and improved features! Even if your account uses PBX Administration (classic) you can still use the new and improved dial plan editor by signing in with your admin credentials at https://admin.goto.com and selecting .
Before you begin: You must have an admin or super admin
role to perform this task.
- Drag and drop of the previous node to the left side of the Detect Fax node, connecting the nodes to prevent dropped calls.
