How do I add a schedule?

Create a schedule to automatically route calls to the right place, no matter what time of day or what day of the year.

GoTo Admin

If you're an admin who signs in at https://admin.goto.com, these steps are for you.

Sign in to GoTo Admin.
Select > Utilities > Schedules in the left navigation menu, and then select the + Add schedule button on the top-right.
Enter a name for the new schedule and choose a time zone.
Select Save when complete.
Customize the settings as needed.
Add the schedule to a dial plan. For detail steps, refer to How do I make changes to a dial plan?

If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.

Before you begin: You must have an admin or super admin role to perform this task.

Sign in to PBX Administration (classic).
Select Schedules in the left sidebar and then select Add Schedule.
Enter a Name for the schedule.
Select and then select the new schedule to configure its settings.
From General > Schedule, select a day and time to add a new open time block.
Select and drag the entire time block or its bottom/right edge to make changes to its duration in 15-minute increments.

Tip: Don't like the 15-minute increments? Within a time block, select the icon to edit and customize specific start and end times.

Tip: Use Override to open or close the schedule 24/7.
From Holiday, add holidays to the schedule.
Select Save.
To bring your schedule to life, use it in a dial plan.

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