Welcome to the new GoTo Admin support site!

We are in the process of transitioning all accounts to a new admin experience (learn more). However, if your account has not yet been migrated then what you see in your admin portal might be different than described in these articles. If so, that's okay! You can find help for your admin experience on one of our other sites.

  • If you use PBX Administration (classic) at https://my.jive.com/pbx to administer your account, then you can find help on the GoToConnect support site.
  • If you use GoTo Admin Center (classic) at https://admin.logmeininc.com to administer your account, then you can select your product here and search for admin info.
Looking for help using GoToConnect or another product? You can find help articles, user guides and FAQs for you and your team by browsing our product support sites here.


All Articles

Sorry, this page isn’t available

The link you followed may be broken, or the page may have been removed.

To continue, please visit Customer Support.