How do I make changes to call flow in the dial plan editor?
Customize your dial plans to better direct customer calls. You can allow callers to simply dial your extensions or directory names, or you can give them various options such as connecting to a conference room or waiting in a call queue.
- If you are not already, sign in to GoTo Admin.
- From , select the dial plan that needs changes made.
- Choose what you want to do:
What to do next: To activate this dial plan, route a phone number to the associated extension number.