How do I add a voicemail greeting in GoTo Admin?
- Sign in to GoTo Admin.
- From Phone system, select Direct extensions (also known as a line), Ring groups, or Shared voicemail, and then select the specific extension that needs a new or updated voicemail greeting.
- Select .
- Choose which type of voicemail greeting you need to change:
Greeting Description Busy message Alternate greeting for use in a dial plan only. Unavailable message Default, most common. Temporary message When recorded, this message overrides any other greetings until it is deleted.
- If you need to remove an existing voicemail, select the X next to it.
- Choose how you want to add the voicemail greeting:
Option Description Select Choose an existing sound clip in your audio library from the dropdown menu. Upload Choose an existing sound file from your computer. Record Record a new greeting. Re-record as needed. Choose a volume normalization level.
- Select Save or Apply.