How do I check my voicemail?
Check and manage your voicemail.
Note: Before you begin:
- A single voicemail box holds up to 99 messages. Once it is full, callers will be unable to leave new voicemail messages. Learn how to delete voicemails.
- If you have Delete Message After Sending enabled in your voicemail notification settings, your voicemails will be permanently deleted (we cannot retrieve them) once they are emailed.
- If you need to set up your voicemail greeting, click here.
- To forward your voicemails elsewhere, see the Voicemail Menu Guide for the steps.
Desktop & Web app
- Select Phone in the left navigation menu and then select Voicemail from the left panel.
- Hover over a voicemail message for options.
Mobile app
- Select Phone and then select Voicemails.
- Select
(play icon) to listen to a voicemail. Select a voicemail entry for additional options or to view the full transcription (if enabled).
Tip: Select
to filter your voicemails by All Voicemails, Unread Voicemails, or Read Voicemails.
Personal Desk Phone
See your phone guide to learn where to find voicemail on your phone.
- Dial *99 from your phone or press the Messages key.
Note: Depending on the phone model, this button may have an envelope icon on it.
- If there are multiple lines assigned to the device, select the desired line before completing these steps.
- Dial your password (default 0000). Download your Voicemail Menu Guide.
Other voicemail boxes (e.g., shared voicemail box)
- Dial *98 from your desk phone or app.
- Enter the extension.
- Dial your password (default 0000). Download your Voicemail Menu Guide.
Remote Phone
- Call your office extension.
- Press * when you hear the voicemail greeting begin.
- Dial your password (default 0000). Download your Voicemail Menu Guide.