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How do I change a voicemail password?

Change the password used to access your voice messages from your phone or app.

Device How-to
Desktop & Web App Watch Video
  1. Select your profile picture in the top right and then select Settings.
  2. Expand Voice in the left sidebar and then select Voicemail.
  3. From Password, select Change password.
  4. Enter your new voicemail password and then select Update password.
Mobile App & Desk Phone
  1. Press the voicemail button on your desk phone or dial *98/*99 to access the voicemail menu.
  2. Dial your password (default 0000).
  3. Press 0 for Mailbox Options and then press 5 to change the password.
  4. Enter your new password of at least four digits and then press #.
  5. Re-enter the new password and then press #.
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