How do I delete a voicemail message?
Remove unneeded voicemails from your system to avoid a full voicemail box.
Note: A single voicemail box holds up to 99 messages. Once it is full, callers will be unable to leave new voicemail messages.
Desktop and Web app
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Note: Voicemail is managed per line. Select the desired line if multiple extensions are assigned to your account.
Mobile app
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Note: Voicemail is managed per line. Select the desired line if multiple extensions are assigned to your account.
- Select Phone from the bottom of the screen.
- Select Voicemails.
- Select a voicemail entry for options.
- Select Delete.
Personal Desk Phone
See your phone guide to learn where to find voicemail on your phone.
Remote Phone
- Call your office extension.
- Press * when you hear the voicemail greeting begin.
- Dial your password (default 0000).
- Press 1 for new messages or 2 to open a different folder.
- Once you have found the message you want to delete, press 7.