HELP FILE

How do I manage my default phone settings?

    Update your default phone settings as needed such as the associated region and language, the recording options, and extension length.
    About this task: Depending on your role, you will also have a User Settings tab where you can view the features available on a user level for this product and launch the bulk change tool.
    1. If you are not already, sign in to your admin portal.
    2. From Settings > Phones, change the following:
      • General: Choose your basic settings such as region, language, time zone, and area code.
        Note: These are the default settings for the account. To make settings changes for a specific user, refer to How do I change a user's settings?
      • Emergency services: Choose if you want to enable email notifications for emergency calls or set a default emergency location for your entire account.
        Note:
        • This feature is being released in a phased rollout and may not be available on your account yet.
        • Only registered emergency locations can be added as a default emergency location.
      • Calls: Choose your basic call settings such as extension length, caller ID, hold music selection, and call monitoring permissions.
      • Recording: Choose what calls you want to record and what storage options you want to use.
      • Voicemail & fax: Choose your basic voicemail and fax settings such as storage, access control, and voicemail length.
        Note: The default voicemail length is three minutes.
      • Network: Choose your network settings such as outbound proxy, information sharing, and access.