HELP FILE
How do I manage my default phone settings?
Update your default phone settings as needed such as the associated region and language, the recording options, and extension length.
About this task: Depending on your role, you will also have a
User Settings tab where you can view the features available on a user level for this product and launch the bulk change tool.
- If you are not already, sign in to your admin portal.
- From , change the following:
- General: Choose your basic settings such as region, language, time zone, and area code.
Note: These are the default settings for the account. To make settings changes for a specific user, refer to How do I change a user's settings?
- Emergency services: Choose if you want to enable email notifications for emergency calls or set a default emergency location for your entire account.
Note:
- This feature is being released in a phased rollout and may not be available on your account yet.
- Only registered emergency locations can be added as a default emergency location.
- Calls: Choose your basic call settings such as extension length, caller ID, hold music selection, and call monitoring permissions.
- Recording: Choose what calls you want to record and what storage options you want to use.
- Voicemail & fax: Choose your basic voicemail and fax settings such as storage, access control, and voicemail length.
Note: The default voicemail length is three minutes.
- Network: Choose your network settings such as outbound proxy, information sharing, and access.
- General: Choose your basic settings such as region, language, time zone, and area code.