Allow a device to implement any changes to its profile settings, recover from an unresponsive state or resolve network connectivity issues and odd behavior the phone might be experiencing.
- Unplug the power supply and internet source (ethernet cord) from the device.
Note: If the device is using PoE (power over ethernet), you will only see a single ethernet cord plugged into the LAN, SW, NET, or Internet port.
- Confirm the phone’s display is blank to verify the power supply is fully disconnected.
- Wait at least 30 seconds.
- Plug the power supply and internet source (ethernet cord) back into the device.
