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How do I prevent unauthorized phone number transfers?

Request a four to eight-digit pin to protect your phone numbers from being transferred without your authorization.
Before you begin: You must have admin or super admin permissions.
To request a phone number transfer pin, send an email request to

Result: Our telecommunications teams will check for transfer pin availability with the carrier and then respond to your request.

What to do next: You will need to provide this pin any time you request to port a phone number away from our service.