HELP FILE

How do I prevent unauthorized phone number transfers?

    Request a four to eight-digit pin to protect your phone numbers from being transferred without your authorization.
    Before you begin: You must have admin or super admin permissions.
    To request a phone number transfer pin, send an email request to numbers@logmein.com.

    Result: Our telecommunications teams will check for transfer pin availability with the carrier and then respond to your request.

    What to do next: You will need to provide this pin any time you request to port a phone number away from our service.