How do I add a user group?
Add user groups to your account to manage users with the same roles or permissions using bulk actions.
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
You can nest up to 5 sub-groups under a parent group. Changes made to a parent group will reflect on all sub-groups and their assignedmembers.
Important: We're in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Add a user group
- Sign in to GoTo Admin.
- From
People > User groups, select + Add user group. - Complete each field of the form.
- Select Save when complete.
What to do next: Select any user group to
make changes.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Create a user group
Create a user group to give multiple users the same permissions at once.
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Select User Groups in the left sidebar and then select Add Group.
- Enter a Name for the user group.
- Select
and then select the newly added user group to edit its settings:
Setting Description Name The name used to identify the user group in the admin portal. Members Manages the members of the user group. This group is a member of Manages the user groups the user group is a member of. - Select Save.
What to do next: Give
permissions to the user group.
Article last updated: 20 December, 2023
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