How do I link a MAC address to a device profile?
This article discusses how a MAC address can be added to a device after the initial creation.
- Log in at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then choose the device that needs a MAC address added.
- From Hardware > Device, verify Allow the phone to retrieve its configuration is enabled.
- Select the desired Hardware.
- Click Save.