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Supported equipment

Learn about the various equipment supported on our system. Select the desired category below to learn more.

Phones

Click here to see every supported model and their associated phone guide.

Headsets

For deskphones, please see the following compatibility guides to check if the headset you want to use is supported for your phone model:

  • Plantronics Compatibility Guide
  • Jabra Compatibility Guide

For the GoTo app, the devices listed below are recommended as supported headsets. Other headsets may work but are not guaranteed to be fully supported.

Note: For instructions on how to use the devices during calls, please refer to the manufacturer’s user guide.
Poly devices:
  • Poly Blackwire 8225
  • Poly Blackwire 3220 Series
  • Poly BT600
  • Poly BT700
  • Poly Voyager Focus 2
  • Poly Voyager 6200 UC
  • Plantronics BT600
  • Plantronics C725
  • Plantronics Savi 820 Office Series
  • Plantronics Savi 7xx
  • Savi 8220
  • Poly sync 20
Jabra devices:
  • Jabra Evolve LINK
  • Jabra Evolve LINK MS
  • Jabra Evolve 20 SE
  • Jabra Evolve 65
  • Jabra Evolve 80
  • Jabra Link 370
  • Jabra Link 380
  • Jabra Evolve 2 65
  • Jabra Engage 65
  • Jabra Link 370
Yealink devices:
  • Yealink WH62
  • Yealink UH36
  • Yealink UH34
  • Yealink WH66
Others:
  • CP3700
  • Zone Wired
  • Logitech zone 900

Fax adapters

Audiocodes:
  • MP-114 4 FXS
  • MP-114 4 FXO
  • MP-114 2 FXS/2 FXO
Cisco:
  • PAP2
  • PAP2T
  • SPA112
  • SPA122
  • SPA232
  • SPA8000
  • WRTP54g
Linksys:
  • RTP300
  • SPA1001
  • SPA2002
  • SPA2102
  • SPA3102

Network devices

Device Name & Description
Audiocode MP 202

Integrates an analog telephones and fax machines with VoIP.

Audiocodes MP-112 FXS Getaway

2 FXS ports allows up to 2 analog devices to connect to the IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Audiocode MP-114 FXS Gateway

4 FXS Ports allows up to 4 analog phones or fax machines to connect to the IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Audiocode MP-114 FXO Gateway

Gateway 4 FXO Ports allows 4 analog trunks to connect to the IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Audiocode MP-114 FXS/FXO Gateway

2 FXS Ports allows up to 2 analog phones or fax machines, and 2 analog trunks to connect to the IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Audiocode MP-118 FXS

8 FXS Ports allows up to 8 analog phones or fax machines to connect to the IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Audiocode MP-118 FXO

Gateway 8 FXO Ports allows 8 analog trunks to connect to the IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Audiocode MP-118 FXS/FXO

4 FXS Ports allows up to 4 analog phones or fax machines, and 4 analog trunks to connect to the IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Audiocodes MP-124E FXS Getaway

24 FXS Ports allows up to 24 analog devices to access VoIP through your IP Network. This device is not centrally provisionable, but has been tested and works with our phone system.

Algo 8128

Used for visual alerting and notifications in multicast paging, particularly in noisy and noise sensitive environments. This device is not centrally provisionable, but has been tested and works with our phone system.

Algo 8186

Loudspeaker used in a multicast network for receiving broadcasts in large rooms, noisy environments, or outdoors. This device is not centrally provisionable, but has been tested and works with our phone system.

Algo 8188

SIP compliant IP ceiling speaker for voice paging, emergency notification and playing background music. The speaker is PoE and does not require an additional amplifier. This device is not centrally provisionable, but has been tested and works with our phone system.

Algo 8196

SIP compliant multicast-capable PoE+ network audio device for public address and notification. For expanded coverage, up to three satellite speakers may be connected to the 8196 speaker sharing the 16W of available audio power.

Algo 8198

SIP compliant multicast capable PoE+ network audio device for live voice paging, alerting, announcements and emergency notification. The speaker is PoE and does not require an additional amplifier.

Algo 8301

Integrates an analog voice paging system with VoIP. This is compatible with any Algo speaker, strobe light, and paging adapter. This device is not centrally provisionable, but has been tested and works with our phone system.

Algo 1202

Intuitive interface for improving customer service or for emergency and non-emergency alerting. Please note, the call button is not rated for outdoor use, and is compatible as a relay input device for the Algo 8186, 8188, 8301, and 8061. This device is not centrally provisionable, but has been tested and works with our phone system.

Algo 8028

Used for greeting visitors and guests at a door or gate.

Algo 8028V

This is the vandal proof version of the classic 8028 above. It is used for greeting visitors and guests at a door or gate where the risk of damage is high. It also eliminates the need for an ATA or FXS port.

Algo 8036

IP intercom compatible with any hosted or premise UC platform as a third party SIP endpoint. This device is not centrally provisionable, but has been tested and works with our phone system.

Algo 8039

IP intercom with 187 degree video capability to enhance visitor communication and security. Note: Current supported firmware version is at least 1.5.6 due to major bug fixes.

Algo 8061

SIP interface module for up to four Algo 1202 Call Buttons.

Algo 8063

This is the upgrade option for the Algo 8061.

Algo 8180

Wall mount IP speaker for voice paging, emergency alerting and loud ringing applications.

Algo 8190

IP paging speaker and clock for the classroom and other commercial public address (PA) system applications.

Algo 8198 w/ 1198

Ceiling Speaker is a SIP compliant and multicast capable IP speaker suitable for voice paging, notification, and background music, and ideal for office, retail, healthcare and education environments. Optional 1198 Satellite Speaker (up to 3 supported per 8198)

Algo 8201

The 8201 is a one-piece PoE SIP compliant alternative intercom solution to the popular 8028 SIP Doorphone. It comes in a compact form for easy hands-free communication with interior and exterior secured entrances and access points.

Please note that if the back of the 8201 is accessed, the door unlock control may be compromised. If security is a concern, the alternative 8028 is better suited for those areas due to it's separate controller which ensures that both the network connection and door opening relay of the 8028 cannot be tampered with from the public-facing intercom.

Algo 8300

IP Endpoint Supervisor (Controller) is designed for centralized device monitoring and supervision of Algo IP endpoints, particularly with larger enterprise deployments.

Cisco PAP2

Turns your cable or DSL Internet connection into another phone line.

Cisco PAP2T

Enables high-quality feature-rich telephone service through your cable or DSL Internet connection.

Cisco SPA112

Provides the benefits of high-quality voice over IP (VoIP) without the need to upgrade your existing analog phones.

Cisco SPA122

Includes two standard telephone ports to connect existing analog phones or fax machines to a VoIP service provider. It also includes two 100BASE-T RJ-45 Ethernet ports for WAN and LAN connectivity. Each phone line can be configured independently.

Cisco ATA 191

This is the upgrade option for the Cisco SPA 112.

Cisco ATA 192

This is the upgrade option for the Cisco SPA 122.

Cisco SPA232

Mobility enhanced, affordable, highly reliable voice gateway for connecting an analog phone or fax machine to a voice-over-IP (VoIP) service provider. It can also intelligently route calls to the public switched telephone network (PSTN).

Cisco SPA 8000

8-Ports allows for connections between eight analog telephones and an IP-based data network, providing small businesses with enhanced communication services through a broadband Internet connection.

Cisco WRTP54g

Wireless-G broadband router with 2 phone ports.

Cisco/Linksys SPA 1000 & 2000

The SPA-1000 and SPA-2000 connects standard telephones and fax machines to IP-based data networks. It features two POTS (Plain Old Telephone Service) ports for connection to existing analog phones, fax machines, PBX and key system communication platforms.

Cyberdata V2

Integrates an analog voice paging system with VoIP.

Dobly VCP 9000

Dolby Conference Phone provides 360 degree audio with full-room pickup using a cutting-edge microphone array.

Grandstream GXW4216

A 16 port FXS gateway.

Grandstream GXW4224

A 24 port FXS gateway.

Grandstream GXW4248

A 48 port FXS gateway.

Linksys RTP 300

One-stop solution for all local networking needs, as it provides for broadband voice, video, file and printer sharing.

Linksys SPA 1001 - Limited Support

Cisco has discontinued this device and is no longer providing firmware updates.

Linksys SPA 2002 - Limited Support

This device is superseded by the Cisco PAP2T. Cisco has discontinued this device and is no longer providing firmware updates.

Linksys SPA 2102 - Limited Support

This device is superseded by the Cisco SPA122. Cisco has discontinued this device and is no longer providing firmware updates.

Linksys SPA 3102 - Limited Support

This device is superseded by the Cisco SPA122. Cisco has discontinued this device and is no longer providing firmware updates.

Lifesize LG Executive

HD video and voice communications, housed within a 24-inch HD display.

Lifesize Passport

Portable video conferencing kit.

Lifesize Team 220

Multipoint video communications system.

Panasonic KX-HDV130

The Panasonic KX-HDV130 Standard IP desk phone delivers the same balance of low cost/high quality, alongside a range of value-adding features, including 2-line SIP phone, HD sound with wideband audio, and full-duplex speaker phone.

Polycom ATA 400

Includes up to 4 VoIP accounts, 1 phone port, 1 Ethernet port, and 1 USB port.

Polycom ATA 402

Includes up to 4 VoIP accounts, 2 phone port, 2 Ethernet port, and 1 USB port.

Polycom Rove B1

Single Cell DECT Base Station is a secure base with DECT redundancy that supports up to 10 Poly Rove handsets per base.

Polycom Rove B2

Single/Dual Cell DECT Base Station is a secure base with DECT redundancy that supports up to 20 Poly Rove handsets per base.

Snom PA1

Integrates an analog voice paging system with VoIP.

VTech VSP505

Accessory headset. Up to 500 feet from the base Mute, flash and volume controls, DECT 6.0 technology and a noise-canceling microphone deliver interference-free conversations.

Paging

Algo
  • 8128
  • 8186
  • 8188
  • 8301
Cyberdata
  • V2
Snom
  • PA1

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