How do I link a MAC address to a device profile?

This article discusses how a MAC address can be added to a device after the initial creation.

Before you begin:
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  1. Log in at
  2. Click Devices in the left sidebar and then choose the device that needs a MAC address added.
  3. From Hardware > Device, verify Allow the phone to retrieve its configuration is enabled.
  4. Select the desired Hardware.
  5. Click Save.