HELP FILE
How do I link a MAC address to a device profile?
This article discusses how a MAC address can be added to a device after the initial creation.
Before you begin:
- You must have admin or super admin permissions.
- The hardware profile must be created.
About this task:
- Log in at https://my.jive.com/pbx.
- Click Devices in the left sidebar and then choose the device that needs a MAC address added.
- From , verify Allow the phone to retrieve its configuration is enabled.
- Select the desired Hardware.
- Click Save.