How do I enable voicemail transcription?
Turn on voicemail transcription for lines, ring groups, or shared voicemail boxes.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please refer to: How do I change the settings on a direct extension?
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.
Users also have the option to
set up voicemail transcription for their own line.