How do I assign a user to a direct extension in GoTo Admin?
Assign a user to a direct extension, also known as a line. The direct extension can be assigned as a primary or secondary extension.
Users can only be assigned to only one primary extension but can be assigned to an unlimited number of secondary extensions. If you assign a user to a primary extension when the user is already assigned to a different primary extension, the user will be reassigned.
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
- From
Phone system > Direct extensions, select the direct extension where you want to assign a user.