How do I set up a chat queue with Webchat?
Set up a webchat widget on your chat queues to allow your customers to communicate with agents through a website. Only available in English at this time.
Notice: You must have access to your website's source code. If you are using Wordpress however, we have a plugin available.
Before you begin:
You must be set up as a user and be assigned the admin role. This can also be done from your admin portal if you have access permissions. Make sure you have created a
chat queue first.
What to do next: Ensure your agents know how to
use the chat queue in their agent dashboard.