How do I make someone a contact center admin?
Assign a user to the contact center admin role to allow them to configure Contact Center and add additional users as contact center admins, supervisors, or agents. Available for GoTo Contact Complete plans.
Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administrate their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.
- Log in at https://my.jive.com/pbx.
- Select Call Queues & Contact Center.
- From Users, search for and choose the user you want to assign.
- From , select Edit.
- Select the GoTo Contact admin check box.
- Choose Save when complete.