Set a schedule for your chat widget so that you can have a custom message appear letting customers know that you are not open.

1. Sign in to our GoTo desktop/web app.
2. From Contact Center > Admin > Chat queues, select the queue that needs changes made.
3. From Settings > After-hours, enable Enable after-hours message & schedule.
4. Choose the schedule (or create a new one) that you want your chat to follow.
5. In the Message field, type the message you want displayed to your customers when they start a chat after-hours (according to the selected schedule).
6. Click Save when complete.