1. Add a name for your automation.
2. From For this audience, use the drop-down menu(s) to choose either all contacts or certain group(s).
3. From When this happens, use the drop-down menu(s) to select what will trigger this automation, what groups are impacted (if you selected groups for your audience), and the time that this automation should start.
   Note: Based on the time option you select, additional fields will populate for you to complete.
4. From Take this action, use the drop-down menu to select the action you want taken, the phone number the message will be sent from, and the message itself.
   Tip: When crafting your message, take advantage of the customization options such as our Message Assistant that will generate a custom message for you based on the tone and topic, variables to personalize your message, links, survey's, and MMS attachments.

Result: If enabled, the automation will automatically send the message to the contact(s) that meet the trigger thresholds.