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What's new in the GoTo App?

Keep track of what's going on with the GoTo app and learn about the newest features and changes.

Meetings – December 8, 2023

Desktop App (v4.5.0) – November 30, 2023

Desktop App (v4.4.0) – November 1, 2023

Meetings, Webinars, and Trainings – October 26, 2023

  • Presenters are shown a Hidden while screen sharing message if they receive or send private chats while screen sharing
  • Users see an Organizer has turned off chat message in the Chat pane if the feature has been disabled
  • Fixed an issue where unregistered users were prompted to sign in to Miro when sharing a board
  • Cosmetic improvements

Desktop App (v4.3.2) – October 16, 2023

  • Fix for remote mouse control not working on some machines when the presenter is on Windows.
  • Fix for the meeting window sometimes opened off screen, on the space of an unplugged monitor.
  • Stability and performance improvements.
  • Download Links:

Meetings – September 29, 2023

  • Let participants in your GoTo Meeting account start the meeting without you. This allows any meeting attendee from your account run the session for you as a co-organizer. New icon

Meetings, Trainings, and Webinars – September 26, 2023

  • Fixed an issue where the GoTo app disappeared after users entered flexible layout
  • Fixed an issue where the Record icon did not reflect the correct status after organizer attempted to pause the recording and hit an error

Desktop App (v4.2.1) – September 20, 2023

Meetings, Trainings, and Webinars – September 13, 2023

  • When organizers disable the Allow remote control requests setting, attendees are notified
  • Fixed an issue where sharing a window in full screen mode also opened the Chat window in full screen for Mac users on a single monitor in flexible layout mode

Meetings – August 30, 2023

Meetings, Trainings, and Webinars - August 10, 2023

  • Improvements have been made to flexible layout:
    • Ability to display or hide button labels
    • Ability to enable or disable the GoTo app as the "focused app"
  • Fixed an issue where notifications did not display in flexible layout mode
  • Fixed an intermittent issue where the pop-out window crashed

Meetings - July 28, 2023

  • Send audio while using reactions. Organizers can allow participants to react audibly on a per session basis. Each participant can then choose to hear other's reactions.

GoTo Desktop App (v4.1.0) – July 26, 2023

GoTo Mobile App (v2023.05.2) – July 5, 2023

  • The camera layout has been updated. This allows users to swipe through shared cameras and take action directly from the user's tile. New icon
  • Up to 16 cameras can be viewed at once during the session on the Android app

GoTo Mobile App (v2023.05.2) – July 3, 2023

  • Out of Session features available. You can now invite others to a session beforehand, or edit and delete sessions from the mobile app.

GoTo Desktop App (v4.0.0) – June 26, 2023

  • This version drops support for Windows versions 7, 8, and 8.1. The minimum required Windows version is now 10. New icon
  • The error page now contains a short error description.
  • Stability and performance improvements.
  • Download Links:

Meetings - June 20, 2023

  • Changed the default for the web join availability setting to enabled. Organizers can disable as needed in the Admin Center.

GoTo App - June 19, 2023

  • Fixed and issue where users experienced a lag when using the remote control feature

Desktop App (v3.38.0) – June 7, 2023

  • Fix for the green border sometimes being on the wrong monitor when sharing a screen on Windows.
  • Fix for an empty action in the notifications shown on Mac.
  • Stability and performance improvements.
  • Download Links:

Meetings & Trainings - May 31, 2023

Meetings - May 19, 2023

  • Updated Local Recording Location — You can now customize the local folder recordings are saved to on your computer. New icon

GoTo Desktop App (v3.37.0) – May 16, 2023

  • Added an "about" box on Windows, which can be accessed from the Help menu or from the context menu of the system tray icon. New icon
  • Stability and performance improvements.
  • Download Links:

Meetings - May 11, 2023

  • Enhanced the search bar in Meetings > Past to provide a better way to search for past sessions, recorded or not. You can now search by meeting ID, notes/smart notes, and keywords in addition to the transcripts, title, and attendee names previously available.

GoTo Desktop App (v3.36.0) – April 26, 2023

Download links:
  • The Windows title bar now supports light and dark themes. New icon
  • Removed an invisible window on Mac, which sometimes was getting the focus.
  • Fix for the mouse cursor sometimes being shared from the wrong monitor on Windows.
  • The updates on Windows no longer invoke a PowerShell script for signature validation.
  • Stability and performance improvements.

GoTo Desktop App (v3.35.1) – March 31, 2023

Download links:
  • Windows: The app is brought to the front if it is running hidden and the user starts the app again (from the Start Menu, taskbar button, etc.)

GoTo Desktop App (v3.35.0) – March 24, 2023

Download links:
  • The main window is no longer brought to the front when clicking on a join link or a tel: link.
  • Stability and performance improvements.

Meetings & Trainings – March 13, 2023

  • Fixed an issue where attendees promoted to organizer were unable to share miro boards in breakout rooms
  • Fixed an issue where the in-session settings for "Allow Camera" in the Attendee Permissions panel were not aligned with the permissions set in the Admin Center
  • Fixed an issue where attendees moved from a breakout room to the main room were not seeing any shared material, such as miro boards

GoTo Desktop App (v3.34.0) – March 8, 2023

Download links:
  • Mac: Fixed the duplicate menu item (GoTo) after sign-in/sign-out.
  • Human Interface Device: Enhanced call control of Jabra devices.
  • Stability and performance improvements.

Meetings – March 1, 2023

  • Use End-to-end Encryption — You can now add an extra layer of security to your meetings with end-to-end encryption which protects your media content (audio, video, and screensharing) from those who don’t have the decryption key or password, including GoTo. New icon

Meetings – February 27, 2023

  • Share a Miro Whiteboard — Once enabled on the account by an admin, presenters can share a Miro board to collaborate with all attendees in the meeting. New icon

Meetings – February 21, 2023

  • Fixed an issue where the download of Smartnotes would fail if a suggested action item was accepted and checked.

Meetings – January 31, 2023

  • Fixed the incorrect time displaying on the downloaded copy of meeting notes.

GoTo Desktop App (v3.33.0) – January 12, 2023

Download links:
  • The MSI for per-machine installation will fail with an error message if it detects a per-user installation in any user profile on the machine. This helps avoid mixed per-user and per-machine installations.
  • Windows: The window icon now shows the status indicator (away, busy, disconnected, etc...).
  • Mac: Closing the main window while in full-screen no longer leads to a black screen.

GoTo Desktop App (v3.32.1) – December 8, 2022

Download links:
  • Fix for the screen sharing selection dialog sometimes containing empty thumbnails
  • Stability and performance improvements

Meetings – December 7, 2022

  • Fixed an issue with the Instant Join dialog error when another meeting is running already
  • Incoming Meet Now calls will prompt the app to play a ringtone
  • Notifications have been moved into the native experience for your OS
  • Formatting and cosmetic fixes
  • Bug fixes and minor improvements

Meetings & Trainings – November 30, 2022

Meetings – November 25, 2022

  • While using the notes feature during meetings, you can now highlight text that you can filter by later when you are out-of-session, as well as add custom tags. The action items are now checklist items that you can mark off out-of-session.

Meetings – November 23, 2022

  • Quickly view a list of your meetings. When you sync a calendar with your GoTo account, you'll now see our Peek-a-boo calendar by your profile icon in the GoTo app. This integration allows you to quickly see and join all of your meetings from one central, organized place, regardless of the platform hosting the meeting. New icon
  • Meeting account settings have been categorized for a simpler navigation. Additionally, changes to your settings are saved automatically.

Meetings & Trainings – November 9, 2022

  • Enhanced Noise Suppression — All customers have been enabled with our enhanced noise suppression feature when joining meetings which provides cleaner microphone audio, less noise, and less background distractions. In high load conditions, the noise suppression algorithm with be automatically disabled to help you deal with potential performance challenges introduced by the additional load exerted on your system's resources. Should this feature negatively affect your meeting experience for any reason (Example: You are a music teacher and don't want the additional noise suppression), our Support team can disable the feature on your behalf. New icon

Meetings & Training – October 21, 2022

  • Remote Control Added to Primary Toolbar — Presenters can grant and revoke remote control to one or multiple participant from the primary toolbar. New icon
  • Add and Store Custom Virtual Background Images — Users can add and store up to 10 custom virtual background images in the GoTo app. New icon
  • Improvements to Screen Sharing — When you share your screen, you are given more sharing options such as the ability to optimize for video or to include the GoTo interface. New icon
  • Fixed an issue where the Call Me tab was ignored when using keyboard navigation (GoTo Meeting only)
  • Fixed an issue where attendee names were truncated in the People pane
  • Fixed an issue where the virtual background camera preview frozen when users switched from a theme to the blur theme
  • Virtual background video input size has been increased from 360p to 720p
  • The Who's talking filter is default in flexible layout view
  • The Mute me automatically setting in the Audio tab has been removed as users are muted by default
  • Virtual background is no longer in beta

Desktop App (v3.31.0) – October 20, 2022

Download links:


  • Performance improvements when sharing a screen on Windows
  • Redesigned and improved the error page which is shown if the app fails to load due to a network issue
  • Stability and performance improvements

Meetings – October 13, 2022


Share Up to 50 Cameras during the Session
Up to 50 cameras can be shared during the meeting in the desktop app and web. If you are in a breakout room, up to 25 cameras can be shared at once.
Note: If there are more than 25 cameras being shared, we recommend switching to or mode.

Meetings & Trainings – September 29, 2022


View Solutions when Computer is Low on Resources
Users are prompted to disable cameras when the GoTo app detects low bandwidth or low processing issues.

Meetings – September 28, 2022


  • Fixed an issue where organizers could not download meeting notes from sessions that were not recorded
  • Fixed an issue where the status of a running meeting did not get updated
  • Fixed an issue with special characters when adding a meeting to your calendar
  • Formatting and cosmetic fixes

GoTo Mobile App (v2022.09.2) – September 26, 2022


  • The Join field displays a list of recently joined meetings
  • Organizers can disable cameras for their attendees
  • Bug fixes and minor improvements

Meetings & Trainings – September 21, 2022


Test Your Microphone
You can test your microphone by speaking into the mic and checking the volume meter.


  • Fixed an issue where private chat notifications were displayed during screen sharing
  • Fixed an issue where the virtual background image was stretched for some MacBook Pro users
  • Fixed an issue where users stayed in the breakout room format after the organizer ended it
  • Fixed an issue where Mac users with the M2 chip could not use virtual backgrounds
  • Fixed an issue where web attendees were locked out of the meeting after joining and refreshing their page

Meetings – September 14, 2022


Take Notes during the Meeting
Organizers can take notes during the meeting and view them afterwards.
Note: Only the scheduling organizer can take notes.