HELP FILE
How do I let attendees start my meeting without me? (Classic)
As an organizer, you can “open” your meeting and let attendees start and run it without you. If you’d like your attendees to share their screen, you must allow them to share without permission from your settings. Note that you can only have one meeting running at a time, even if an attendee has started the meeting on your behalf.
Limitations and FAQs
What will my attendees see
If you opened your meeting, the first attendee to join will start it. Attendees may see the Hallway (“Waiting for organizer” screen) for a brief moment and will be launched into session. In the Attendee pane, they will see “Organizer not present” listed as the organizer’s name. Attendees will be able to share their screen to other participants as long as the organizer has allowed attendees to present without permission.
Once the organizer joins the session, “Organizer not present” will be replaced with your name. Note that attendees will still only have attendee rights.
What are the known limitations for this feature?
There are some limitations with this feature. Limitations include:
- Microsoft Outlook and Google Calendar plugin support
- Ability to enable this meeting setting while scheduling from the desktop app
- External API support
- GoTo Room with Dolby Voice support
- GoToMeet.Me meeting support
- Organizer controls from a GoTo Room device
What if my attendee has started my session and I join without being signed in to my GoTo Meeting account?
You won’t have organizer rights and will see missing features including:
- Ability to record.
- Mute and dismiss attendees.
- Promote participants.
- End the meeting.
- Ability to edit meeting and attendee settings (e.g., allow chat, visibility of attendee list).
- Ability to report audio issues.
The current workaround is to end the meeting from your web account, log in from the desktop app, and join the meeting again.
Why can’t I join my own meeting that has been started by an attendee?
There are a couple reasons why you cannot join your meeting.
- Your meeting may have reached its attendee limit. — The attendee limit depends on the subscription plan you have. We are working on allowing scheduling organizers to join the meeting even if the attendee limit has been reached. The current workaround is the end the meeting from your web account and start your next meeting again.
- A session may already be running. — You cannot run two meetings simultaneously. If an attendee has started one of your meetings, you will have to join the session and end it for all participants or end the meeting from your web account and start your next meeting.
Can I password protect a meeting that an attendee starts?
What if I don’t have the “open presenter” setting enabled?
Who will be charged for toll-free and Call Me charges?
All charges are applied to the organizer account.