HELP FILE

How do I mute and unmute myself?

Easily mute and unmute yourself by clicking the Mic icon.

There are a few things to keep in mind when muting. If the organizer has muted you, then you will not be able to unmute yourself until they unmute you first. If you dialed in to the audio conference using your telephone, you must enter you Audio PIN in order to use the Control Panel for muting. Alternatively, you can use keypad command *6 to mute yourself.
  1. Click the Mic or Phone icon in the lower toolbar.
  2. If you are unmuted, the icon will glow blue. If you are muted, the icon will be gray.

    Note: If you cannot unmute yourself, the organizer may have muted you. Chat and ask the organizer to unmute you.