LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Award-winning online meeting software. Discover GoTo Meeting.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • GoTo Meeting
  • Explore Features
  • Audio
  • Connect audio
product logo
Back button image Back
Back button image
product logo

Mute and unmute myself

Use the mic icon to easily mute and unmute yourself as needed.
If you dialed in to the audio conference using your phone, enter your audio PIN in order to use the control panel for muting. Alternatively, if you dialed into the session, use the keypad command *6 to mute yourself from your phone.
  1. Select the Mic icon in the toolbar.

    Troubleshooting: If the Mic icon is grayed out, then your audio is not connected. Select Settings icon > Audio and make sure you're connected via Computer or Phone call. See Connect to meeting audio for help.

  2. Select it again to mute or unmute yourself.
  3. Optional: From the arrow next to the Mic icon, update the following settings as desired:
    • Enable/disable Hold Space to Talk. If enabled, leave the Mic icon muted, then hold the space bar down at any time to temporarily unmute and share something. Release the space bar to return to a muted state.
    • Enable/disable Tell me if I'm muted. If enabled, a message will pop up reminding you that you are muted anytime the session detects audio from your side while your Mic icon is disabled.

Results: If you are unmuted, the icon glows white. If you are muted, the icon is black with a slash across it.

Related Articles:
  • Available audio modes
  • Connect to meeting audio
  • Manage phone audio with keypad commands

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC