HELP FILE

What audio modes are available?

    GoTo Meeting provides many different methods for organizers and their attendees to connect to a session's audio conference. It's up to the organizer to decide which options they want to provide for each individual session.

    Built-in audio services

    GoTo Meeting offers various built-in methods for participants to connect to the session audio.
    Mic & Speakers (VoIP) Phone (PSTN) No audio

    Participants use the mic and speakers on their device to connect to the audio through the desktop, web or mobile app. This allows users to join the audio without needing dial in from a phone.

    See Connect to Audio using the Internet (Mic and Speakers) to learn more.

    Participants use a phone to connect to the audio separately from the desktop, web or mobile apps. This allows participants to dial in and listen to the audio portion of the meeting.

    See How do I connect to audio from my phone? (Classic) to learn more.

    Participants won't hear the meeting or talk to other attendees from that device.

    See Join Session with No Audio to learn more.

    VoIP: This method allows participants to connect to audio over the internet. Long-Distance (Toll): This method allows participants to dial in using long-distance (toll) phone numbers provided by GoToMeeting . Toll-Free: This method allows participants to dial in using toll-free phone numbers. Call Me: This method allows participants to receive a phone call from GoTo Meeting to automatically connect them to audio. No audio: This method will prevent audio feedback when participants join from multiple devices.
    This method is free for both organizers and attendees. Each attendee will be charged rates based on their own long-distance provider. Organizer's accounts will be charged a per-minute fee for each attendee who uses this method. Organizer's accounts will be charged a per-minute fee for each attendee who uses this method. This method is free for both organizers and attendees.
    Available on all plans Available on paid plans only Available on eligible plans only (learn more) Available on all plans

    Custom audio services

    GoTo Meeting also allow organizers to provide custom audio information using their own third-party conference call service. If they choose to provide custom audio, then GoToMeeting 's built-in audio services won't be available during the session.

    See Connect to Audio using Custom Audio Info to learn more.