What is Call Me?
Call me is one of GoTo Meeting's phone audio option and is the easiest way for your and your attendees to join the audio conference of a session via telephone. It allows you to simply enter your phone number and wait for GoTo Meeting to call you. No access codes, no audio PIN – just answer the phone and press #.
System Requirements
- GoToMeeting paid subscription plan
- Enhanced audio (Toll-Free Numbers & Call Me)
- Call Me enabled by the account admin (if a multi-user account)
- Call Me enabled by the meeting organizer (either as the default audio setting or individually for each meeting)
- Desktop app v8.13.0, b7663 or later, GoToMeeting Web App (Google Chrome only)
Available countries
| Available countries | ||||
|---|---|---|---|---|
| Argentina | Costa Rica | Ireland | Panama | Spain |
| Australia | Czech Republic | Israel | Peru | Sweden |
| Austria | Denmark | Italy | Philippines | Switzerland |
| Bahrain | Egypt | Japan | Poland | Taiwan |
| Belgium | Finland | Kuwait | Portugal | Thailand |
| Brazil | France | Luxembourg | Qatar | Turkey |
| Bulgaria | Germany | Malaysia | Romania | Ukraine |
| Canada | Greece | Mexico | Saudi Arabia | United Arab Emirates |
| Chile | Hong Kong | Netherlands | Singapore | United Kingdom |
| China | Hungary | New Zealand | South Africa | United States |
| Colombia | Iceland | Norway | South Korea | Uruguay |
| India | Oman | |||
| Indonesia | Pakistan |
Enable or disable Call Me (organizers only)
- To enable/disable Call me in your default audio settings, sign in to your Settings page and use the "Call Me" checkbox in the Audio section. Note that when Call Me is enabled, all available countries are also enabled by default. To edit the countries you'd like to provide, click the drop-down menu and then Save. Learn more about editing your default audio settings.
- To enable/disable Call me for a specific meeting, use the "Call me" check box on the meeting's audio tab. Learn more about scheduling or editing meetings.
Can I use Call Me from the mobile apps when joining a meeting?
Yes. Call Me is available in the iOS app. If you are using an Android or do not want to use Call Me, you can use the "1-tap dial in" feature in which your phone automatically dials in to the audio conference. Organizers and attendees can use the "1-tap dial in" to connect as quickly as easily as those using Call Me.
However, keep in mind that if the organizer chooses to only enable Call Me for a particular meeting (i.e., they disable VoIP, Long distance and Toll-Free), Android attendees will need to have access to both a computer and a telephone in order to successfully join. They will not be able to connect to audio in a Call Me-only session if they join using the Android app at this time.
Can I host a meeting with Call Me as the only audio option?
Yes. However, keep in mind that if you choose to only enable Call Me for a meeting (i.e., you disable Computer audio, Long distance phone numbers and Toll-Free phone numbers), your attendees will need to have access to both a computer and a telephone in order to successfully join. They will not be able to connect to audio if they join using the mobile app because they will need to enter their callback number with a computer to join the meeting first.
Why don't I have Call Me?
- If you are an attendee trying to join a meeting and do not see Call Me as an option, then it is not part of the meeting organizer's account. You can use the alternative options listed in the audio info to connect to the meeting's audio conference.
- If you are an organizer trying to add Call Me as an option for your attendees and do not see it in your default audio settings, then your account administrator has not enabled it on your account. Please contact them to request having Call Me added and enabled.
- If you are an account admin trying to enable Call Me for your organizers and do not see it in the admin portal, then your account may not be eligible for Call Me (see System Requirements for more information). Please contact your billing admin to request an upgrade to a paid subscription plan with enhanced audio (Toll-Free Numbers & Call Me).
