Who is the billing contact for my account?
The billing contact for your account can be determined by asking your admin. If you think you might be the billing contact you can check by attempting to access the Billing Center. If you are an admin or super admin, you can check your admin portal to determine if you are also the billing contact for your account.
Check in the Billing Center
If you think might be the billing contact, you can check by trying to sign in to the Billing Center at
https://billing.logmeininc.com, using your
GoTo Meeting email/password.
- If successful, then yes, you are the billing contact for your account.
- If you see the error message "You seem to have landed in the wrong place." , then either you are not the billing contact for your account (ask your admin who is), or your account is managed in the Corporate Billing Portal instead. Learn more at Corporate Billing Portal FAQs.
Check in the GoTo Admin Center (classic)
If you are an admin, you can sign in to determine if you are also a billing contact for your account. You must be admin or super admin to perform these steps.
- In the left navigation, select Add Licenses.
Result: You will either be taken to the Billing Center (if you are the billing contact), or a message will display that you are not the billing contact, but will list the name and email address of the billing contact.
Tip: If you want to update the billing contact for your account, view How do I change the billing contact for my account?
Article last updated: 30 November, 2023
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