FAQ

GoTo App In-Session Help

Read through frequently asked in-session questions

Organizers
Attendees

1Organizers

If you are hosting the current session as an organizer or co-organizer, browse through these FAQs to find answers and help to commonly raised questions. If you don't see what's on your mind, visit the support site or contact us.

Show All | Hide All

: How do I report audio issues?
How do I mute and unmute myself?
How do I mute and unmute my attendees?
How do I test my audio?
Why can't I access the microphone, share my camera, or share my screen?
Why can't I share my audio or camera from the browser?
: How do I share my camera?
How do I rearrange the camera feeds?
How do I change my camera background?
Why can't I access the microphone, share my camera, or share my screen?
Why can't I share my audio or camera from the browser?
: How do I share my screen?
What is presenter mode?
How do I change presenters?
Why can't I access the microphone, share my camera, or share my screen?
How do I use remote control?
: How do I record my meeting?
How do I access and manage my recording after the session?
: How do I send chat messages?
How do I lock my meeting?
How do I enable and disable entry/exit chimes
How do I make an attendee the organizer or presenter?
: How do I enable and disable entry/exit chimes?
: How do I use the control panel?
Why was I launched into session from a browser?
How do I switch from the browser to the desktop app?
What is the difference between the browser app and the desktop app?
What are the meeting keyboard shortcuts?

2Attendees

If you joined the current session as an attendee, browse through these FAQs to find answers and help to commonly raised questions. If you don't see what's on your mind, visit the support site.

Show All | Hide All

: How do I report audio issues?
How do I mute and unmute myself?
How do I mute and unmute my attendees?
How do I test my audio?
Why can't I access the microphone, share my camera, or share my screen?
Why can't I share my audio or camera from the browser?
: How do I share my camera?
How do I rearrange the camera feeds?
How do I change my camera background?
Why can't I access the microphone, share my camera, or share my screen?
Why can't I share my audio or camera from the browser?
: How do I share my screen?
What is presenter mode?
How do I change presenters?
Why can't I access the microphone, share my camera, or share my screen?
How do I use remote control?
: How do I send chat messages?
How do I lock my meeting?
How do I enable and disable entry/exit chimes
How do I make an attendee the organizer or presenter?
: How do I use the control panel?
Why was I launched into session from a browser?
How do I switch from the browser to the desktop app?
What is the difference between the browser app and the desktop app?
What are the meeting keyboard shortcuts?

Return to Top

For more help, visit our support site.

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Room

GoTo Training

OpenVoice

Grasshopper

join.me

GoTo Resolve

GoTo Resolve MDM

Pro

Central

Rescue

GoToMyPC

GoToAssist

Hamachi

RemotelyAnywhere

FAQ