How do I switch to the desktop app from the Web App?

If you joined a meeting using the browser-based Web App, you can easily switch to the desktop app during a session to access all of the features that GoToMeeting offers (as long as your computer meets the system requirements).

See Compare Join Methods for more information.
  1. While you're in a session on the web, click More icon > Switch to desktop in the top toolbar.
  2. The download will begin immediately; see Steps for Installing on Windows or Steps for Installing on Mac for more information.

    Note: If you do not see the option to switch to the desktop app, that means your computer is running an operating system that is not supported by the desktop app. In this case, you will remain on the browser-based web application of GoToMeeting.