HELP FILE

Switch to the Desktop App

If you joined a session using the , you can easily switch to the desktop app during a session to access all of the features that offers (as long as your computer meets the system requirements).

Downloading the desktop app is available on paid plans only. Learn more.

1. Click the More icon in the top toolbar.

2. Click Switch to desktop, then click Switch to confirm. The download will begin immediately; see Steps for Installing on Windows or Steps for Installing on Mac for more information.

If you do not see the option to switch to the desktop app, then that means your computer is running an operating system that is not supported by the desktop app (so you will be unable to switch).

Note: Once you have switched to the desktop app, you will then use it to join subsequent sessions directly rather than first joining via the Web App. Please see Compare Join Methods for more information.