Why can't I join my session?
If you're having trouble connecting to your meeting, review some of the troubleshooting tips and articles.
Select the situation that applies to you.
- I got an error message when trying to download the software.
- I got an error message when trying to join the meeting.
- I can see the meeting , but I can't hear the audio (or vice versa).
- I see a "Service currently unavailable" message.
- Why do I get a "Could Not Connect" error when I try to join the session?
If you don't have time to troubleshoot and need to join the meeting immediately, see What do I do if GoTo Meeting won't open and I have to join my session immediately?