How do I join a test session?

HELP FILE

Although we don't have an end-to-end test session put in place, you can use these steps to download the GoTo desktop app and set your audio and camera preferences for future sessions.If this is your first time joining a meeting, use our System Check to see if your system supports GoTo.

Follow the steps that apply to you.

I do not have my own GoTo Meeting account.
I have my own GoTo Meeting account.

I do not have my own GoTo Meeting account.

If you are an attendee joining someone else's meeting, you do not need your own GoTo Meeting account. Follow these steps to download the GoTo desktop app and set your audio and camera devices, test your sound, and more.

Select the Join Now button.
A browser will open.
- If you already have GoTo Meeting downloaded, select Join from my desktop then Open GoTo Opener (if prompted).
- If you don't have GoTo Meeting downloaded, select Download the app and go through the installation flow.
Once you see the "Camera preview" screen, you've successfully joined the test session we created!

Note: If you do not reach the "Camera preview" screen, there was an issue along the way. Make sure you meet the View the GoTo Meeting System Requirements for Attendees.
From this screen, you can do the following:
- Enter or edit your name.
- Turn on and off your mic and camera.
- Choose your audio mode (computer audio, phone, or no audio).
- Test your mic and speakers.
The next time you join a real meeting, your preferences will be saved as is. You can now close out of the GoTo desktop app.

I have my own GoTo Meeting account.

We are in the process of rolling out a new meeting experience in the GoTo application. The screen you see will look different depending on the experience you're on.

Select the Join Now button.
A browser will open.
- If you already have GoTo Meeting downloaded, select Join from my desktop then Open GoTo Opener (if prompted).
- If you don't have GoTo Meeting downloaded, select Download the app and go through the installation flow.
Once you see the "Camera preview" or "Here's how you'll appear in the meeting" screen, you've successfully joined the test session we created!

Note: If you do not reach the "Camera preview" or "Here's how you'll appear in the meeting" screen, there was an issue along the way. Make sure you meet the View the GoTo Meeting System Requirements for Attendees or GoTo Meeting System Requirements for Organizers.
From this screen, you can do the following:
- Enter or edit your name.
- Turn on and off your mic and camera.
- Choose your audio mode (computer audio, phone, or no audio).
- Test your mic and speakers.
The next time you join a real meeting, your preferences will be saved as is. You can now close out of the GoTo desktop app.

HELP FILE