HELP FILE

How do I report audio issues?

    If you are experiencing issues with your computer audio (computer mic and speakers) during a session, report it to the GoTo Meeting development team. Doing so will help us collect thorough data and better diagnose commonly encounter audio issues.

    This is meant to provide feedback to the GoTo Meeting team. It is not intended as a forum for you to request assistance. Instead, you can use the GoTo Meeting Community for troubleshooting or contact Customer Care at the bottom of this article.
    1. Click the Settings icon in the top toolbar and Report audio issues.
    2. Fill out the Report audio issues form with your audio experience and feedback.
    3. Click Submit.