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What's new in the GoTo App?

Keep track of what's going on with the GoTo Application and learn more about the newest features and changes.

Desktop App (v4.2.1) – September 20, 2023

Meetings – August 30, 2023

Meetings, Trainings, and Webinars - August 10, 2023

  • Improvements have been made to flexible layout:
    • Ability to display or hide button labels
    • Ability to enable or disable the GoTo app as the "focused app"
  • Fixed an issue where notifications did not display in flexible layout mode
  • Fixed an intermittent issue where the pop-out window crashed

Meetings - July 28, 2023

  • Send audio while using reactions. Organizers can allow participants to react audibly on a per session basis. Each participant can then choose to hear other's reactions.

GoTo Desktop App (v4.1.0) – July 26, 2023

GoTo Mobile App (v2023.05.2) – July 5, 2023

  • The camera layout has been updated. This allows users to swipe through shared cameras and take action directly from the user's tile. New icon
  • Up to 16 cameras can be viewed at once during the session on the Android app

GoTo Mobile App (v2023.05.2) – July 3, 2023

  • Out of Session features available. You can now invite others to a session beforehand, or edit and delete sessions from the mobile app.

GoTo Desktop App (v4.0.0) – June 26, 2023

  • This version drops support for Windows versions 7, 8, and 8.1. The minimum required Windows version is now 10. New icon
  • The error page now contains a short error description.
  • Stability and performance improvements.
  • Download Links:

Meetings - June 20, 2023

  • Changed the default for the web join availability setting to enabled. Organizers can disable as needed in the Admin Center.

GoTo App - June 19, 2023

  • Fixed and issue where users experienced a lag when using the remote control feature

Desktop App (v3.38.0) – June 7, 2023

  • Fix for the green border sometimes being on the wrong monitor when sharing a screen on Windows.
  • Fix for an empty action in the notifications shown on Mac.
  • Stability and performance improvements.
  • Download Links:

Meetings & Trainings - May 31, 2023

Meetings - May 19, 2023

  • Updated Local Recording Location — You can now customize the local folder recordings are saved to on your computer. New icon

GoTo Desktop App (v3.37.0) – May 16, 2023

  • Added an "about" box on Windows, which can be accessed from the Help menu or from the context menu of the system tray icon. New icon
  • Stability and performance improvements.
  • Download Links:

Meetings - May 11, 2023

  • Enhanced the search bar in Meetings > Past to provide a better way to search for past sessions, recorded or not. You can now search by meeting ID, notes/smart notes, and keywords in addition to the transcripts, title, and attendee names previously available.

GoTo Desktop App (v3.36.0) – April 26, 2023

Download links:
  • The Windows title bar now supports light and dark themes. New icon
  • Removed an invisible window on Mac, which sometimes was getting the focus.
  • Fix for the mouse cursor sometimes being shared from the wrong monitor on Windows.
  • The updates on Windows no longer invoke a PowerShell script for signature validation.
  • Stability and performance improvements.

GoTo Desktop App (v3.35.1) – March 31, 2023

Download links:
  • Windows: The app is brought to the front if it is running hidden and the user starts the app again (from the Start Menu, taskbar button, etc.)

GoTo Desktop App (v3.35.0) – March 24, 2023

Download links:
  • The main window is no longer brought to the front when clicking on a join link or a tel: link.
  • Stability and performance improvements.

Meetings & Trainings – March 13, 2023

  • Fixed an issue where attendees promoted to organizer were unable to share miro boards in breakout rooms
  • Fixed an issue where the in-session settings for "Allow Camera" in the Attendee Permissions panel were not aligned with the permissions set in the Admin Center
  • Fixed an issue where attendees moved from a breakout room to the main room were not seeing any shared material, such as miro boards

GoTo Desktop App (v3.34.0) – March 8, 2023

Download links:
  • Mac: Fixed the duplicate menu item (GoTo) after sign-in/sign-out.
  • Human Interface Device: Enhanced call control of Jabra devices.
  • Stability and performance improvements.

Meetings – March 1, 2023

  • Use End-to-end Encryption — You can now add an extra layer of security to your meetings with end-to-end encryption which protects your media content (audio, video, and screensharing) from those who don’t have the decryption key or password, including GoTo. New icon

Meetings – February 27, 2023

  • Share a Miro Whiteboard — Once enabled on the account by an admin, presenters can share a Miro board to collaborate with all attendees in the meeting. New icon

Meetings – February 21, 2023

  • Fixed an issue where the download of Smartnotes would fail if a suggested action item was accepted and checked.

Meetings – January 31, 2023

  • Fixed the incorrect time displaying on the downloaded copy of meeting notes.

GoTo Desktop App (v3.33.0) – January 12, 2023

Download links:
  • The MSI for per-machine installation will fail with an error message if it detects a per-user installation in any user profile on the machine. This helps avoid mixed per-user and per-machine installations.
  • Windows: The window icon now shows the status indicator (away, busy, disconnected, etc...).
  • Mac: Closing the main window while in full-screen no longer leads to a black screen.

GoTo Desktop App (v3.32.1) – December 8, 2022

Download links:
  • Fix for the screen sharing selection dialog sometimes containing empty thumbnails
  • Stability and performance improvements

Meetings – December 7, 2022

  • Fixed an issue with the Instant Join dialog error when another meeting is running already
  • Incoming Meet Now calls will prompt the app to play a ringtone
  • Notifications have been moved into the native experience for your OS
  • Formatting and cosmetic fixes
  • Bug fixes and minor improvements

Meetings & Trainings – November 30, 2022

Meetings – November 25, 2022

  • While using the notes feature during meetings, you can now highlight text that you can filter by later when you are out-of-session, as well as add custom tags. The action items are now checklist items that you can mark off out-of-session.

Meetings – November 23, 2022

  • Quickly view a list of your meetings. When you sync a calendar with your GoTo account, you'll now see our Peek-a-boo calendar by your profile icon in the GoTo app. This integration allows you to quickly see and join all of your meetings from one central, organized place, regardless of the platform hosting the meeting. New icon
  • Meeting account settings have been categorized for a simpler navigation. Additionally, changes to your settings are saved automatically.

Meetings & Trainings – November 9, 2022

  • Enhanced Noise Suppression — All customers have been enabled with our enhanced noise suppression feature when joining meetings which provides cleaner microphone audio, less noise, and less background distractions. In high load conditions, the noise suppression algorithm with be automatically disabled to help you deal with potential performance challenges introduced by the additional load exerted on your system's resources. Should this feature negatively affect your meeting experience for any reason (Example: You are a music teacher and don't want the additional noise suppression), our Support team can disable the feature on your behalf. New icon

Meetings & Training – October 21, 2022

  • Remote Control Added to Primary Toolbar — Presenters can grant and revoke remote control to one or multiple participant from the primary toolbar. New icon
  • Add and Store Custom Virtual Background Images — Users can add and store up to 10 custom virtual background images in the GoTo app. New icon
  • Improvements to Screen Sharing — When you share your screen, you are given more sharing options such as the ability to optimize for video or to include the GoTo interface. New icon
  • Fixed an issue where the Call Me tab was ignored when using keyboard navigation (GoTo Meeting only)
  • Fixed an issue where attendee names were truncated in the People pane
  • Fixed an issue where the virtual background camera preview frozen when users switched from a theme to the blur theme
  • Virtual background video input size has been increased from 360p to 720p
  • The Who's talking filter is default in flexible layout view
  • The Mute me automatically setting in the Audio tab has been removed as users are muted by default
  • Virtual background is no longer in beta

Desktop App (v3.31.0) – October 20, 2022

Download links:


  • Performance improvements when sharing a screen on Windows
  • Redesigned and improved the error page which is shown if the app fails to load due to a network issue
  • Stability and performance improvements

Meetings – October 13, 2022


Share Up to 50 Cameras during the Session
Up to 50 cameras can be shared during the meeting in the desktop app and web. If you are in a breakout room, up to 25 cameras can be shared at once.
Note: If there are more than 25 cameras being shared, we recommend switching to or mode.

Meetings & Trainings – September 29, 2022


View Solutions when Computer is Low on Resources
Users are prompted to disable cameras when the GoTo app detects low bandwidth or low processing issues.

Meetings – September 28, 2022


  • Fixed an issue where organizers could not download meeting notes from sessions that were not recorded
  • Fixed an issue where the status of a running meeting did not get updated
  • Fixed an issue with special characters when adding a meeting to your calendar
  • Formatting and cosmetic fixes

GoTo Mobile App (v2022.09.2) – September 26, 2022


  • The Join field displays a list of recently joined meetings
  • Organizers can disable cameras for their attendees
  • Bug fixes and minor improvements

Meetings & Trainings – September 21, 2022


Test Your Microphone
You can test your microphone by speaking into the mic and checking the volume meter.


  • Fixed an issue where private chat notifications were displayed during screen sharing
  • Fixed an issue where the virtual background image was stretched for some MacBook Pro users
  • Fixed an issue where users stayed in the breakout room format after the organizer ended it
  • Fixed an issue where Mac users with the M2 chip could not use virtual backgrounds
  • Fixed an issue where web attendees were locked out of the meeting after joining and refreshing their page

Meetings – September 14, 2022


Take Notes during the Meeting
Organizers can take notes during the meeting and view them afterwards.
Note: Only the scheduling organizer can take notes.

Meetings & Trainings – September 5, 2022


Mirror Your Video
You can disable the "Mirror your video" setting to view an un-mirrored image of your video.


  • Fixed an issue where frequent chat messages slowed down app performance
  • Fixed an issue where the Skip preview setting did not persist in a future session
  • Unplugging a webcam device will not automatically share another device
  • Chat list is now sorted by group and alphabetically
  • Improvements to device permission messages

Desktop App (v3.30.0) – August 29, 2022

Download links:


  • Updates to the Hardware Acceleration prompts a confirmation dialog before the app restart
  • Stability and performance improvements

Desktop App (v3.29.1) – August 25, 2022

Download links:


  • Fixed a Windows issue where the app didn't start if the AutoConfigURL proxy setting was an empty string
  • Fixed a Windows issue where the green "currently sharing" border didn't appear or appeared on the wrong monitor for presenters in a meeting
  • Fixed an intermittent issue where the app froze or crashed due to GPU processing
  • Stability and performance improvements

Meetings – August 23, 2022


  • The Join field displays a list of recently joined meetings
  • Fixed a formatting issue for users who copied the invitation details to Outlook
  • Fixed an issue where selecting the Upcoming tab did not display session

Classic GoTo Admin Center (v5.42.11) – August 19, 2022


New GoTo experience setting
Admins can choose how they want to transition their users to the new GoTo app. The settings in the GoTo Admin Center (classic) have been updated to the following:
  • Required – Organizers will automatically use the GoTo app for future meetings. They will not be able to opt out from the GoTo Meeting Hub. You can choose to send users the app download link manually (by copying and pasting the download link) or automatically via email.
  • Enabled by default – Organizers will automatically use the GoTo app for future meetings. This option is not yet available. You can choose to send users the app download link manually (by copying and pasting the download link) or automatically via email.
  • Disabled by default – Organizers will need to download the new GoTo app and enable it from the Hub.
  • Fully disabled – Organizers cannot download and use the GoTo app.

Meetings & Trainings – August 18, 2022


New "Optimize for video" Setting
Presenters can enable the optimize video setting to maintain the screen frame rate when sharing videos or dynamic content. This provides a better viewing quality for attendees.


GoTo App – August 3, 2022


Meetings – August 3, 2022


Start an Instant Meeting
Organizers can start a meeting instantly without scheduling it in advance. This meeting uses a randomly generated 9-digit ID.
Use GoTo Quick Actions in the System Tray
Right-click the GoTo icon GoTo app icon in the system tray to quickly start an instant meeting, schedule a meeting, and view upcoming meetings.
Add and Download a Meeting to Your Calendar
You can add a meeting to your desktop calendar, Outlook calendar, or your Google calendar. Additionally, you can download the meeting as an .ICS file and open and save the event in the desired calendar app.


  • Breakout rooms is no longer in beta
  • Fixed an issue where the personalized meeting link did not appear in the meeting invite

GoTo Mobile App (v2022.07.01) – August 1, 2022


Use Quick Reactions
Mobile users can react with emojis to participate without speaking.

Desktop App (v3.28.0) – July 27, 2022

Download links:


Use .PAC Files for Proxy Configuration on Windows (Admins)
Admins can use PAC (Proxy Auto-Configuration) files for proxy configurations.


  • Issue reporting is only available during the meeting
  • Stability and performance improvements

Meetings & Trainings – July 26, 2022


Automatically Download Chat Messages
Users can automatically download chat messages to their Downloads folder as a .txt file after the meeting is over. Once this setting is enabled, it will be remembered for all future meetings.
Access Camera-Sharing Menu
Users can select Camera to automatically share their default webcam device or select the drop-down menu to access other camera options. Options include the ability to:
  • Choose a detected camera device.
  • Open ChromaCam (if already downloaded).
  • Access camera settings.
  • Enable background blurring using virtual background.
  • Select a virtual background provided by GoTo.
  • Turn on camera.


  • Updated zoom controls (zoom in, fit window, and zoom out options)
  • Take screenshot icon has been moved above the zoom controls
  • Users can be resize the camera grid in the flexible layout
  • Meetings details in the top toolbar can be copied to clipboard
  • Virtual background is collapsed by default on the Camera preview screen
  • The Camera previewscreen includes a link to explain why some sessions cannot skip the preview
  • Organizers are displayed first in the webcam tiles
  • Users are shown steps to troubleshoot their camera and audio from the Settings pane
  • The "Show new chat messages" setting has been renamed to "Show a desktop notification when a new chat arrives"
  • ChromaCam has been updated to v3.1.0 which includes 360p input

Meetings & Trainings – July 12, 2022


Report Issues
Users can report audio, screen-sharing, and camera issues during the meeting.

Meetings – July 11, 2022


Meetings & Trainings - June 23, 2022


Save Chat Logs
Users can manually save meeting chat logs as a .txt file.


  • Fixed an issue where users could not recording meetings

Meetings – June 12, 2022


Improvements to Session Recordings
  • Caption settings have been consolidated to the CC icon.
  • Playback rates are available.
  • Cosmetic improvements have been made.

iOS app (v1.0.63) & Android app (v0.0.1626) – May 13, 2022


Sync Local Device Calendar
You can sync your local device calendar app to the GoTo mobile app and view all your upcoming meetings directly in the app.

Meetings & Trainings - April 26, 2022


Pause and Resume Screen Sharing
Presenters can pause their screen when sharing.
Mute All Attendees
Organizers can mute all attendees at once and can disable the ability for attendees to unmute themselves.