HELP FILE

How do I change the device admin password?

    This password allows you to access a device's web user interface.

    Important:

    Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please visit our GoTo Admin support site for help.

    Before you begin: You must have admin or super admin permissions.
    1. Sign in at https://my.jive.com/pbx.
    2. From Security, update the Device Admin Password. It must contain at least six characters.
    3. Click Save.