How do I add a device?
Add a device (also known as hardware), and activate it with a user's license or if it needs to be a standalone device it can be activated with it's own license.
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
Results:
- A direct extension number is automatically assigned. A user device will be assigned the user's direct extension number. A standalone device will be assigned a new direct extension.
- You will be shown the device's profile where you can change it's settings.
What to do next: Make sure the device is
properly plugged in and
provisioned to your account. Send the appropriate
phone guide to your users.