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Switch From a Desk Phone to the GoTo App

Get the most out of your GoTo Connect plan by downloading the GoTo App. You can make calls and send messages from anywhere on any device, quickly and easily switch to a video call, and store contacts for fast, one-click communications.
Before you begin: Check with your admin to verify they have added you as a user to the account.
  1. Download the GoTo app onto your desktop and/or mobile device.
    Tip: You can also access a web version by going to
  2. Sign in to the GoTo app.
  3. Change your audio input and output settings.
  4. Select the line you would like to make and receive calls on.
What to do next: Your GoTo app is now set up and ready to use! Checkout our additional resources more information on how to customize your account to meet your business needs: