HELP FILE
What's new in the GoTo App?
Keep track of what's going on with the GoTo Application and learn more about the newest features and changes.
Meetings & Trainings - April 26, 2022
New
- Pause and Resume Screen Sharing
- Presenters can pause their screen when sharing.
- Mute All Attendees
- Organizers can mute all attendees at once and can disable the ability for attendees to unmute themselves.
Audio – March 10, 2022
Improved:
- Dial in and Call Me audio options have been removed for Russia and Belarus
Meetings & Trainings – March 7, 2022
New!
- Share Browser Media Audio
- Presenters on a browser can include media audio when sharing their screen.
Meetings & Trainings - March 3, 2022
Improved:
- Breakout rooms is no longer in beta and available to all organizers
- In-session layout improvements
- The grab tab and panel position changes are saved for the next screen sharing
- Users joining from a browser are taken to the Camera preview screen after joining a session rather than the pre-session audio flow
- Fixed an issue in presenter mode where all control buttons appeared on a white background with white text.
- Fixed an issue where Google drive sharing only stops in the breakout room where the organizer is present.
- Fixed an issue where all training materials were showing during the session even if the materials were set to show before or after the training
Trainings (Android app v.0.0.1483) - February 23, 2022
New!
- Join Trainings
- Attendees can join Trainings from the GoTo mobile app.
Recordings - February 11, 2022
New!
- Support for FullHD (1080P) cameras
-
1080p cameras shared during trainings are captured and shown in the cloud recording.
Meetings & Trainings - February 7, 2022
New!
- Give Attendees Remote Control
- Allow others to move the mouse around their screen and use their keyboard for added collaboration. Learn more.
LogMeIn is now GoTo – February 2, 2022
We've relaunched our brand with a fresh look and feel! But don't worry – you'll still find everything in its usual place. Learn more.
Trainings – December 22, 2021
New!
- Ability to Include Media Sound
- While sharing a video or audio clip, presenters can include the media sound coming from their computer with attendees.
Trainings – December 5, 2021
New!
- Ability to Record to Your Computer
-
Organizers can
record to their local hard drive.
Note: Recordings are currently saved as .WEBM files in your computer's Documents folder.
Meetings & Trainings – December 1, 2021
New!
- Presenter Mode
- Presenters can go into Presenter mode to shrink the control panel and access the main in-session features from a grab tab.
- Ability to Use Drawing Tools
-
Current presenters on the desktop app can
use drawing tools to annotate on their shared screen.
Note: Presenters must be in Presenter mode to access drawing tools.
Trainings – November 18, 2021
New!
- GoTo App Open Beta
- Organizers can enable the new training experience and enjoy the new in-session experience!
Trainings – September 15, 2021
Improved:
- Cosmetic improvements
Meet – July 8, 2021
New!
- Improvements to Chat
-
Improvements have been made to the chatting feature including:
- Drafted messages are remembered when users close and open the Chat pane
- Long messages are wrapped
- All attendees receive chats (if sent to everyone)
- The Chat To field has been updated to "Organizer(s) only" and "Presenter only"
Improved:
- Users who are not logged in can change the display language during the session
- The "Sign in" and "Join" buttons are more visible to users in the pre-session window
- Join updates have been made for users who launch from an unsupported browser
- Users are prompted with a permission window only after remote control is granted
- Resolution improvements when window is resized
- Fixed an issue where the Chat pane did not automatically display the most recent message
- Fixed an intermittent issue where webcams stopped sharing without displaying an error message
Meet – June 7, 2021
New!
- Improvements to Breakout Rooms
-
Improvements have been to made to breakout rooms. These include:
- Main room is titled
- Attendees cannot chat the organizer if they were not in the room
- Cosmetic and formatting updates
Improved:
- Fixed an issue where users lost audio when they opened and closed the Settings pane
- Fixed an issue where new audio device was not detected and used during the session
- Fixed an issue where organizers weren't prompted with the "Exit the meeting" dialog during a breakout
- Fixed an issue where raised hands were out of order during a breakout
- Fixed an intermittent issue where Mac users shared their screen without the app displaying it
- Fixed an issue where users could not scroll through camera feed when switching from top to left
- Fixed an intermittent issue where users' cameras were turned off without notification
- Fixed an intermittent issue where the primary controls broke when the browser font size was changed
Classic GoTo Admin Center (v5.33.0) – June 02, 2021
New!
- New Feature Setting for Using the GoTo Application
- Admins whose accounts have opted-in to the Early Access Program can choose to enable/disable the new feature setting for "New GoTo single application experience", which can be enabled per individual user and/or user group. Learn more about the GoTo Application Early Access Program.
Train – May 26, 2021
Improved:
- Fixed an issue where attendee attentiveness was not calculated correctly
Meet – May 26, 2021
New!
- Improvements to in-session meeting experience
-
Improvements have been to made to the in-session meeting experience. Improvements include:
- Enhanced flow for leaving meetings
- The "X is screensharing" label fades after 10 seconds of mouse inactivity
- Localization improvement during breakout rooms
- Breakout room timer is displayed to attendees
- Audio statistics now available
-
Users can view audio statistics in the Settings pane.
Note: This is a technically advanced report understood mostly by admins.
Improved:
- Fixed an issue where the app showed an inactive speaker as actively speaking
- Fixed an issue where attendees were shown a "The organizer has ended the meeting" message when they left the session
- Fixed an issue where users couldn't delete a join link from the Meeting ID field using keyboard shortcuts (Ctrl or Cmd + A + Backspace)
Meet – May 17, 2021
New!
- Improvements to scheduling meetings
-
Improvements have been to made to scheduling meetings. Improvements include:
- Ability to let attendees start the meeting (GTMTWO-609064)
Improved:
- The "Join a meeting" button is available on all screens
- The format of the date matches the account locale and language
Meet – April 19, 2021
New!
- Ability to break out attendees into multiple rooms
- Organizers can use breakout rooms (up to 50 rooms) during the meeting.
Meet – February 9, 2021
New!
- Ability to view hand queue
- Users can view the order of hands that were raised (up to 5 hands).
Meet – January 18, 2021
New!
- Ability to raise hands during a meeting
- Users can raise their hand to grab the organizer's attention or as a quick polling option.