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How do I send chat messages during a session?

You can exchange chat messages with everyone in the training, only the organizer(s), or an individual attendee.

Notice: This article addresses the new GoTo app experience. View How do I send chat messages and save chat logs? (Classic) for the classic experience.
Choose your device:

Desktop app or web

  1. Select Chat icon.
  2. From the "To" drop-down menu, select the recipient(s) of the message:
    • Everyone – All participants will see the message in their Chat pane.
    • Organizer(s) only – All organizers will see the message in their Chat pane.
    • Individual participant – Only the selected participant will receive the private message in the Chat pane.
  3. Enter your message in the text field and then select Send.
  4. Optional: Select More icon to save chat messages.

Mobile app

Toggle between meeting participant names in the Attendee List to read and send messages.
  1. Open the GoTo mobile app on your device.
  2. Start or join a training.
  3. Select Chat icon.
  4. Send a message to everyone or use the arrows to message other organizers or individual attendees.