How do I save and access chat messages?
Save chat messages exchanged during the training so that you can access and share them later as needed.
Attention: You can choose to download the chat log per training or for all future trainings. However, you must be on the GoTo desktop app to automatically download chat messages for all sessions.
What to do next: To view or share your chat history for a
training, open the
GoTo app and select the
Past tab. Open the desired
training and select the
Chat or
Share icon. Saved chat logs are only visible here for recorded
trainings.