How do I save and access chat messages?
Save chat messages exchanged during the training so that you can access and share them later as needed.
Attention: You can choose to download the chat log per training or for all future trainings. However, you must be on the GoTo desktop app to automatically download chat messages for all sessions.
What to do next: To view or share your chat history for a
training, open the desired
training from your
GoTo app content page, under the
Past tab, and then select the applicable icon (either the
chat icon to see the chat history or the
share icon to share the chat history). Saved chat logs will only be visible here for recorded meetings.