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How do I join a training in GoTo?

    Learn how to join from your preferred method whether it's the GoTo desktop app, web browser, or the GoTo mobile app.

    Learn about the available join methods. If you are an attendee joining someone else's training, you don't need a GoTo Training account and you don't need to sign in. .

    Join from the training link

    Once you register for a session, you'll get a confirmation email with options to either join the training or Add to Calendar.
    1. From the confirmation email, select Join or use the join link e.g.,<uniqueid>.
    2. Select one of the following options based on your desired device:
      • If you are on a computer, select between Download the GoTo app or Join in this browser.
      • If you are on a mobile device, you will be taken to the mobile app or the Apple or Google Play Store if it is not already download.

    Join using the training ID

    If you do not have the join link or are having trouble being launched into the training, join by entering the training ID.
    Note: If you do not have the training ID, request it from the organizer.
    Troubleshooting: If you see the error "Unable to Join the training", double check the ID to see if you entered it correctly.
    Platform — Compare Options Steps
    Desktop app
    1. Open the GoTo desktop app.
    2. Select Trainings > Join a training.
    3. Enter the training ID.
    Web browser
    1. Open a web browser and go to
    2. Enter the training ID, then select Join icon.