How do I join a training in GoTo?

Learn how to join from your preferred method whether it's the GoTo desktop app, Chrome or Edge based web browser, or the GoTo mobile app.

If you aren't sure which platform you want to use for your session, you can learn about the available join methods. If you are joining someone else's training, you don't need a GoTo Training account and you don't need to sign in. .

Use the training link

Once you register for a session, you'll get a confirmation email with options to either join the training or add it to your calendar as an ICS file.

In the confirmation email, select Join or use the join link (e.g., https://global.gototraining.com/join/training/<uniqueid>).
Select one of the following options based on your desired device:
- If you're on a computer, choose between Join in this browser and Download the app.
- If you're on a mobile device, the GoTo mobile app opens or you're taken to the Apple or Google Play Store if the app isn't already downloaded.
Once you make a selection, you can customize your audio, camera, and performance preferences. These settings can be changed during the session as well!
- Turn your mic on or off when entering the session. It is disabled by default to protect your privacy.
- Turn your camera on or off when entering the session. Use the arrow next to Camera to select your preferred camera (if applicable) or to mirror your video.
- If you turn your camera on, use the slider to zoom and the arrows to pan your viewport. You can also drag and drop the image to the preferred location on the screen.
  Note: This feature works with our virtual backgrounds and will only pan what's in the forefront. It also works seamlessly with efficiency mode and various camera resolutions as it isn't dependent on your camera hardware or drivers. Any alterations to the camera zoom/pan settings will persist between sessions.
- Enable or disable virtual backgrounds.
- Select your preferred audio settings. To join without audio, disable the Audio setting at the top.
- Enable or disable efficiency mode.
Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).

Note: If you see Join with password, then the organizer has added a password to the training that you need to enter before you can join. Check the training invitation for the password or contact your organizer directly. We do not store that information for security purposes.
Optional: If you joined the session from the browser, you can select > Invite People to invite others at any time during the session.
Optional: If you joined from the browser and your computer meets the system requirements, you can switch to the desktop app at any time during the session for full feature access. Select > Switch to desktop > Switch to desktop.
Result: If you don't have the GoTo desktop app downloaded, the download will begin immediately. Otherwise your desktop app will open and your web session will end automatically upon joining from the desktop app.

If you run into any snags, view Why can't I join my session?.

Use the training ID

If you do not have the join link or are having trouble being launched into the training, you can use the training ID. If you do not have the training ID, request it from the organizer.

If you run into any issues, view Why can't I join my session?.

Desktop app

Open the GoTo desktop app.
Select Trainings > Join a training.
Enter the training ID.
Customize your audio, camera, and performance preferences before joining the session. Remember, these settings can be changed during the session as well.
Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).

Note: If you see Join with password, then the organizer added a password to the session that you need to enter before you can join. Check the training invitation for the password or contact your organizer directly. We do not store that information for security purposes.

Web browser

Open a web browser and go to https://app.goto.com.
Enter the training ID, then select .
Customize your audio, camera, and performance preferences before joining the session. Remember, these settings can be changed during the session as well.
Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).

Note: If you see Join with password, then the organizer added a password to the session that you need to enter before you can join. Check the training invitation for the password or contact your organizer directly. We do not store that information for security purposes.
Optional: If your computer meets the system requirements, you can switch to the desktop app any time during the session for full feature access. Select > Switch to desktop > Switch to desktop.