HELP FILE

How do I join a training in GoTo?

    Join trainings from several different options including the desktop app, a web browser, or the mobile app on your iOS or Android device.

    Join from the training link

    Once you register for a session you'll get a confirmation email with options to either join the training or Add to Calendar.

    To join a training, select Join in the confirmation email or the join link (e.g., https://global.gototraining.com/join/training/<uniqueid>.Once you select the link you are prompted for one of the following:
    • If you are on a computer, choose between Download the GoTo app or Join in this browser.
    • If you are on a mobile device, you are taken to the mobile app. If you do not have the mobile app downloaded, you are taken to the Apple or Google Play Store.
    Note: View What are the different ways I can join a training? to learn more about the 3 basic ways you can join a meeting.

    Join using the training ID

    Note: For trainings, request the training ID from the organizer.

    If you do not have the join link or are having trouble being launched into the training, join by entering the training ID.

    To use the training ID, choose from one of the following:
    Troubleshooting: If you see the error "Unable to Join the training", double check the ID to see if you entered it correctly.
    Desktop app
    1. Open the GoTo desktop app.
    2. Select Trainings > Join a training.
    3. Enter the training ID.
    Web browser
    1. Open a web browser and go to https://app.goto.com.
    2. Enter the training ID.