HELP FILE

What are the different ways I can join a training?

    GoTo Training lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, a browser, or your phone or tablet.

    The features and tools available to you will vary depending on various things (like your operating system or device type). See below to learn more about the different join methods as well as their differences.

    Available join methods

    There are three basic ways that you can join a training.
    Desktop app Browser Mobile app
    Download required? Yes No Yes
    Benefits Get into session quickly and easily
    • Get into session in locked-down environments
    • Join from almost any computer (even those not compatible with the desktop app)
    • Join sessions on the go
    • Present content using a virtual whiteboard (iPad only)

    Which method will I join with?

    If you join from a computer, you can choose between the desktop app and the browser. Use the chart below to see which method you can use.
    Desktop app Browser
    Operating system (OS)
    • Windows 7 or newer
    • Mac OS X 10.9 or newer
    Note: If you are running an unsupported OS, you will be launched in a browser.
    No minimum OS
    Browser No specific browser needed
    • Google Chrome v57 or newer
    • Microsoft Edge Chromium