Join methods
GoTo Training lets you join sessions from anywhere, no matter what kind of device you're using. You can join using the desktop app, browser, or your mobile device. The features and tools available to you will vary depending on various things (like your operating system or web browser type). See below to learn more about the different join methods and their differences.
Browser
With this join method, no download is required so it's quick and easy to get into a session. The browser app also supports screen readers. However, this experience is only available on Google Chrome or Microsoft Edge browsers. If you are on Mozilla Firefox or another browser, you will need to use the desktop app. Note that the launch and session experience may vary based on your operating system and web browser of choice.
Desktop app
Though you will need to download the software onto your Mac or Windows computer, this join method gives you access to the full suite of our features and tools, including the Control Panel which helps hosts better facilitate the sessions. This experience is only available on Windows 7 or newer as well as Mac OS X 10.9 or newer. If you are running an unsupported OS, you will automatically be launched in a browser instead.
Mobile app
Like the desktop app, you will need to download the software onto your phone or tablet. This join method is great for joining sessions on the go.