Mute and unmute myself
Use the mic icon to easily mute and unmute yourself as needed.
If you dialed in to the audio conference using your phone, enter your audio PIN in order to use the control panel for muting. Alternatively, if you dialed into the session, use the keypad command
*6 to mute yourself from your phone.
- Select the Mic icon in the toolbar.
Troubleshooting: If the Mic icon is grayed out, then your audio is not connected. Select
> Audio and make sure you're connected via Computer or Phone call. See Connect to training audio for help. - Select it again to mute or unmute yourself.
- Optional: From the arrow next to the Mic icon, update the following settings as desired:
- Enable/disable Hold Space to Talk. If enabled, leave the Mic icon muted, then hold the space bar down at any time to temporarily unmute and share something. Release the space bar to return to a muted state.
- Enable/disable Tell me if I'm muted. If enabled, a message will pop up reminding you that you are muted anytime the session detects audio from your side while your Mic icon is disabled.
Results: If you are unmuted, the icon glows white. If you are muted, the icon is black with a slash across it.
If you are having issues with your mic and are connected to the audio correctly, there could be a couple of reasons why. First, make sure that you
granted permissions to the mic on your system. Then, make sure your system hasn't muted your input device. You can do this by opening the windows menu, selecting
, verifying the desired device is selected for the input and output, and then selecting the desired input device to open it's properties and verify that the
Input volume is not muted. If it is, unmute and return to your session to test your mic.