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Mute and Unmute Myself

Use the Mic icon to easily mute and unmute yourself as needed.

There are a few things to keep in mind when muting. If the organizer has muted you, then you will not be able to unmute yourself until they unmute you first. If you dialed in to the audio conference using your phone, enter your audio PIN in order to use the control panel for muting. Alternatively, if you dialed into the session, use the keypad command *6 to mute yourself from your phone.
  1. Mute and unmute yourself in one of the following ways:
    • Recommended: Select the Mic icon in the toolbar.
    • In your participant tile, select More icon > > Mute me or Unmute me.
    • Select People icon > More icon > Mute me or Unmute me.

    Troubleshooting: If the Mic icon is grayed out, then your audio is not connected. Select Settings icon > Audio and make sure you're connected via Computer or Phone call.

  2. Select it again to mute or unmute yourself.
Results: If you are unmuted, the icon glows white. If you are muted, the icon is black with a slash across it.