HELP FILE
How do I include media sound during a session?
While sharing a video or audio clip during a session, presenters can include the media sound coming from their computer with attendees. Please note background noise (e.g., notification sounds) will also be shared. You must be connected to audio via Computer audio to use this feature.
System requirements
Presenters must join from the web or the Windows GoTo desktop app to include their media sound. Attendees joining from all platforms (desktop app, Web App, mobile) and any audio mode can listen to the shared audio.
Attention: This feature is currently available on the Windows desktop app and web only. Support for the Mac desktop app is targeted for later this year.
Desktop app
Browser or web
If you are not actively speaking, mute your mic for the best audio quality.