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How do I switch from the web version to the desktop app?

Easily switch from the web experience to the desktop app for more functionality, including the ability to use flexible layouts.

  1. If you are on the preview screen before joining a session, select Switch to the desktop app.
  2. If you are in an active session, select ... > Switch to desktop in the top menu bar.
    Tip: You will also be prompted to switch to the desktop app if you select Pop-out to use the flexible layout feature.
  3. Confirm the switch.

    Result: If already downloaded, the app will launch so you can join the session. Otherwise, you will be prompted to download the GoTo desktop app.

Results: Once you have successfully joined the meeting from the desktop app, the web session will end automatically (if applicable).