How do I speed up my internet connection?
For optimal session performance, we recommend that you have at least 1 Mbps of bandwidth available.
If you are noticing a slow connection on your computer or mobile phone, there are a couple things you can do to help improve that connection:
- Close out of any applications not being used
- Clear your browsing history and browser's cache
- Switch to a plugged-in connection (i.e., Ethernet cord) if connected to Wi-Fi
- Hide shared webcams and/or stop sharing your own
- Switch to Phone call mode instead of Computer audio
- Check for computer updates and restart
- Restart your router or modem if access is available
- Check to make sure you're running the latest version of your browser and update
- Wait a few minutes as you could be experiencing a temporary poor ISP connection (common, but frustrating nevertheless!)