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What is the GoTo app?

The GoTo app is an always-on collaboration workplace with one point of access for all communication needs including messaging, meetings, voice, trainings, webinars, and larger virtual events. We are still developing the full-fledged application, but you can use GoTo Meeting and start/join trainings and webinars during this time.

In the GoTo app, you'll get access to new features including:

  • Reactions and hand raising to allow for better engagement
  • Improved flexible layout (also known as "grab tab" mode) to customize your experience
  • Efficiency mode to conserve resources
  • Virtual backgrounds to create more professional environments

Be sure to follow our release notes page for updates!

Before you begin: To make sure you are getting the optimal and secure experience that we have to offer, please ensure that your firewall settings are properly configured before joining or hosting a session.

View the minimal firewall settings for the GoTo app or the  complete allowlist and advanced firewall settings as needed.

Depending on the products you have, you will see the tabs available in the left toolbar in the GoTo desktop app. You will still schedule and manage trainings at https://global.gototraining.com. Local recording, remote control, and mobile apps are not supported yet. For a full list of limitations, see Are there limitations in the GoTo app?.

  1. Sign in to your account at https://global.gototraining.com.
  2. Select Settings in the left menu.
  3. Select the Join Options tab, and then enable the Use the new experience setting and Save.
  4. Optional: Download the desktop app for the best experience.

Results: The next time you start a training, you'll be launched in the new experience! Once enabled, your attendees will join using the new experience in their browser (Chrome or Edge) or the app.

Related Articles:
  • Are there limitations in the GoTo app?
  • What's new in the GoTo App?

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