GoTo Meeting in the GoTo App

The GoTo app is an always-on collaboration workplace with one point of access for all communication needs, including messaging, meetings, voice, trainings, webinars, and larger events. We are developing the full-fledged app, but you can use GoTo Meeting and join GoTo Training sessions during this time! Depending on the products you have, you will see the tabs available in the left toolbar in the GoTo desktop app or browser.

After you enable the new GoTo, you'll get access to our new app and features (such as breakouts), be able to provide feedback on your experience, and stay up-to-date as new collaboration solutions get added.

Download the GoTo app to start joining and hosting meetings! If you do not want to download the desktop app, you can manage your meetings at https://app.goto.com/meetings on a Google Chrome or Microsoft Edge Chromium browser.

1. Sign in to your account at https://global.gotomeeting.com.
2. Select the Settings icon in the left menu.
3. Select GoTo App.
4. Enable Use the new GoTo, then select Get the GoTo app.
5. You'll be taken to a new browser page. Select Download the app and go through the installation flow.
6. Once installed, sign in to your GoTo Meeting account. You're all set to use the new GoTo app!

If this setting is grayed out, the admin may have disabled the new experience. Please reach out to your account admin -- they may need to enable the setting.

From the main screen, you can schedule, start, and manage meetings.

• (1) Create a one-time or recurring rooms meeting.
• (2) Start an instant meeting.
• (3) Start your own personal meeting room.
• (4) Join someone else's meeting.
• (5) View upcoming meetings.
• (6) View recurring room meetings.
• (7) View past meetings, recordings, and meeting diagnostics.
• (8) View meeting details and start it.
• (9) Copy meeting invite to send to others.
• (10) Edit or delete the meeting.
• (11) Search for invited attendees.
• (12) Add the meeting to your calendar or download it as a .ics file.
• (13) Access your meeting settings, leave feedback, get additional help, and sign out.
• (14) View all meetings in calendar form (must sync calendar to the GoTo app).

To schedule a one-time or recurring meeting, select Create meeting.

• (1) Choose the meeting type.
• (2) If scheduling a one-time meeting, choose the meeting date and time.
• (3) Add a co-organizer (must be a member on your account).
• (4) Use breakout rooms during the meeting.
• (5) Allow attendees to start the meeting without you. There is a known issue with this setting. Please disable it until further notice.
• (6) Password protect your meeting (please note that you will not be able to record your meeting if it is password-protected).
• (7) Personalize your meeting with a custom link.
• (8) Edit audio options.
• (9) Save the new meeting.

There are several way you can start your own meeting and join other meetings. In the meeting invite (sent via email, chat, etc.) click the meeting link. Alternatively, you can join from GoTo.

• (1) Start your own personal meeting room.
• (2) Start an upcoming scheduled meeting.
• (3) Join someone else's meeting (you must need their meeting ID or room name).

Make the most out of your meetings with these features! Please note that there are some features not available in the GoTo app at this time. Please check the FAQs section for what's coming soon!

• (1) View meeting info (meeting ID, organizer, and meeting title).
• (2) Lock and unlock your meeting.
• (3) Change camera feed filter and positions.
• (4) See your attendee list and manage attendees.
• (5) Chat with attendees and other participants.
• (6) Change your audio method or device, camera device, or general meeting settings.
• (7) Enter full screen, report issues, and view additional meeting help.
• (8) Create breakout rooms.
• (9) Invite others to join the meeting.
• (10) Record the meeting.
• (11) Raise your hand.
• (12) Mute and unmute yourself.
• (13) Share your camera.
• (14) Share your screen.
• (15) Leave or end the meeting.
• (16) Manage your attendees.
• (17) View raised hands.
• (18) Enter presenter mode.
• (19) Give remote control access.
• (20) Use drawing tools (must be in presenter mode).

View the feature comparison chart to learn more.

Go through the frequently asked questions about the GoTo app.

You can switch back to the classic GoTo Meeting app to host and join meetings.

1. Sign in to your GoTo app.
2. From your profile icon, select Settings.
3. From Meetings > General > Explore the new GoTo, deselectd Use the new GoTo.
4. The next time you join or host a meeting, you will be launched in the classic GoTo Meeting desktop app or browser.

Your feedback helps us improve the experience of the GoTo Application and allows us to understand how we can make it more user centric. Please provide your feedback here or directly from the app itself. Thank you!

1. Open the GoTo Application.
2. Click your Profile icon and Feedback.
3. Once the form is filled out, click Send.