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How do I find my recordings?

Depending on the type of recording your account is set to, the session recording is available in your online account (online recording) or saved on your computer (local recording).

I'm using online recording.

If your account is set to Save recordings online in the cloud, your recordings are available and searchable in your GoTo app of the person who started the recording. See Manage Recordings to learn what else you can do with your recording such as how to share or download it.

I'm using local recording.

By default, local recordings are stored in your computer's Documents folder as .WEBM files. The name of the file includes the date, time, and meeting name. You can change the folder recordings save to as desired.
  1. Open the File Explorer (Windows) or Finder (Mac) on your computer.
  2. Find and select the folder you saved your recordings to.
  3. Find the desired recording in the folder.
  4. Optional: To convert the recording to a different file format, please use a third-party service such as Handbrake.
What to do next: If you would like to edit the recording, please use a third-party editing software such as TechSmith Camtasia®. If you're using local recordings, you must convert the recording to a .MP4 file first. Again, the file is downloaded to the computer of the person who started the recording.